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Transformative Mindset
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Practice Information

Practice Policies and Privacy

These practice policies cover scheduling, cancellations and privacy at Transformative Mindset. They explain how appointments are arranged, how much notice we need if your plans change, and what to keep in mind when you contact us through the website. Please read them before your first session so you know what to expect.

Before You Begin

Questions to Ask Before Your First Session

  • Which of our therapists is the best fit for what I want to work on?
  • Should I start in person or with online sessions?
  • How long does each session last?
  • How often do clients usually meet at the start?
  • How does the 48-hour cancellation policy work?
  • How is my private information handled?

Scheduling and Cancellations

All appointments are arranged directly with the practice, and each session lasts 50 to 60 minutes. We require at least 48 hours' notice to change or cancel a session.

If your schedule has limits, let us know when you first get in touch so we can check whether a regular time is available before you begin.

If you aren't using insurance, you have the right to receive a Good Faith Estimate of the expected cost of your care. Ask us for one anytime, or learn more at cms.gov/nosurprises.

Privacy and the Website Contact Form

The contact form on this website isn't a secure or confidential way to communicate. Please use it only to share a brief reason for reaching out, and leave out any clinical details.

Submitting the form doesn't create a therapeutic relationship with the practice. If you become a client, you'll receive our privacy practices at intake.

How to Ask Us a Question

Before you schedule, you can use a free 5 to 10 minute consultation to ask about fit, location, telehealth and what to expect from your first appointment.

For other administrative questions, call the practice at 516.455.5303 or send a message through the contact form.

Have a Question About Our Policies?

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